Terms & Conditions

1. Introduction

These are the terms and conditions governing the use of the Medimond website (medimind.com) and the purchase of any products from it. By accessing our website and/or placing an order, you agree to be bound by these terms and conditions. Please read them carefully. We recommend that you print or save a copy of these terms and conditions for future reference. [1]

2. Company Information

This website is operated by Medimond. We are registered in the Netherlands.

• Company Name: Medimond
• medimond.com
• Contact: For any inquiries, please use the contact form on our website.

3. Products and Use

We sell the EU Labs line of CBD Products. Our products are not intended to diagnose, treat, cure, or prevent any disease. The information on our website is for informational purposes only and is not a substitute for professional medical advice. You should consult with a healthcare professional before starting any new dietary supplement.

By purchasing from our website, you confirm that you are of legal age in your jurisdiction to purchase and use CBD products.

4. Ordering Process

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. [2]

5. Prices and Payment

All prices for products are quoted in Euros (€) and are inclusive of the statutory Value Added Tax (VAT). [2] Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

We accept various payment methods as indicated on our website. Payment must be made in full before dispatch of the goods.

6. Delivery

We will deliver the goods to the address you specify for delivery in your order. We aim to deliver within 30 days of your order. If we are unable to deliver within this time, we will inform you and you will have the right to cancel your order and receive a full refund. [2]

The risk of loss or damage to the goods passes to you when you or a third party indicated by you has acquired the physical possession of the goods.

7. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. [1]

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form provided on our website, but it is not obligatory.

Effects of withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. You will have to bear the direct cost of returning the goods.

Exceptions to the right of withdrawal: The right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. [2]

8. Guarantee

We are under a legal duty to supply products that are in conformity with the contract. As a consumer, you have a legal guarantee of conformity for goods. [2]

9. Liability

Our liability for any losses you may suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased and any losses which are a foreseeable consequence of us breaking the agreement.

This does not include or limit in any way our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

10. Intellectual Property

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Medimond or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Medimond and its licensors.

11. Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments by contacting us via our website’s contact page.

12. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of the Netherlands and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Dutch courts.

13. Changes to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. All amendments to these terms and conditions will be posted online. However, continued use of the site will be deemed to constitute acceptance of the new terms and conditions.

References

[1] Drafting general terms and conditions | Business.gov.nl
[2] Online sales and purchases (web shop) | Business.gov.nl